![Case study one - Brent Cross](https://www.isgltd.com/uk/-/media/images/isg/landing-pages/project/herobanner/case-study-one---brent-cross-(2).jpg?h=400&w=1560&hash=B76DA09631B214DA48AA5289E64DAE92&usecustomfunctions=1¢ercrop=1 )
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- Customer
- Hammersons
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- Area
- London
![Brent Cross](https://www.isgltd.com/uk/-/media/images/isg/components/mediasection/image/brent-cross-1-band-image.jpg?h=328&w=512&hash=EE7887E9E4D938F41039D9322BA648F9&usecustomfunctions=1¢ercrop=1 )
Overview
ISG was selected by owner Hammerson to expand the UK’s first stand-alone shopping centre at Brent Cross. Although no longer the UK’s largest, the centre ranks very highly in terms of income per area of retail space. The chance to work on this prestigious centre was greatly valued as it built on an already very successful relationship with Hammerson.
![Brentcross](https://www.isgltd.com/uk/-/media/images/isg/components/mediasection/image/brent-cross-band-image.jpg?h=328&w=512&hash=4A495986C6FCA834D290292B0AC0CEF7&usecustomfunctions=1¢ercrop=1 )
The Project
Given the detailed and complex scope of the works on an extremely busy retail site, the planning team brought all the subcontractors on board at an early stage. This improved the programming and provided greater certainty for the customer.
The works involved the construction of two additional floors, all in a live trading store, the refurbishment of the escalator and public circulation areas and improvement to numerous retail units. There were additional works to the car park areas involving reconfiguration of the traffic flows that improve the visitor experience.