Learning and development

We want you to be able to leave a legacy in the communities you work in, develop your skills, and make a difference. We want you to build something special.

With that in mind, you’ll find a range of high-quality learning and development opportunities here. We see this as a key part of our success, because it means we can be agile and innovative to meet constantly changing business needs, now and for the future.

That’s why we’ll make sure you are supported in your development, so you’re always prepared for what’s next.

Developing our Talent

We recognise talent and reward ambition, so we want to make sure you have the chance to achieve your full potential, and build something special in the process. After all, by giving all our people the chance to constantly grow and develop, we’ll continue to deliver a world-class service.

Our Talent Development team is at the heart of all this.

Expanded training for diverse needs

We’re always looking for new ways to develop our people to meet their individual needs, and in 2019 we delivered training across more than 200 subjects. These included technical, professional, compliance-focused and managerial courses.

Highly personalised management programmes

As a manager, you can access a range of management programmes that are tailored to meet the unique development needs of our first line and middle managers. These include online learning to support your abilities in coaching, delegation, motivation, giving feedback and more. You may also be identified as a key talent in our business and take part in one of our executive coaching programmes to prepare you for moving into a senior leadership role.