Managing Director of Customer Operations, Engineering Services
ISG has appointed Ciaran Flanagan as managing director customer operations for its Engineering Services (ES) division, to support and enhance ISG’s customer experience proposition.
Reporting into Bart Korink, COO, Engineering Services, Ciaran’s appointment builds on ISG’s high profile and strong credentials across highly engineered and specialist projects. Based in Dublin, Ciaran will be instrumental in building on ISG’s capability and delivering a new dimension to its customer focused approach.
Ciaran brings with him nearly 20 years’ experience across technology, datacentre and telecommunications verticals. He joins most recently from ABB Ltd. where he acted as group vice president & head of global datacentre segment and led the growth of their datacentre solutions business.