Robert Letts
Director of Business Development, Middle East
Our experience delivering workplaces across a range of sectors has shown us that, to empower people, it’s important to give them the tools and flexibility to be productive. Businesses looking to promote a sense of belonging, articulate vision and values, and inspire talent need forward-looking spaces that deliver the best value for their brand, people and communities.
We understand the need for brands to be as agile as their people – it means having the flexibility to adapt, no matter the circumstances. We design spaces that suit the needs of businesses and people, because it’s people that provide the competitive advantage. Our high-tech, quality workplaces – whether office refurbishment, fit out or build – hit the right blend of attributes needed to support teams working inhouse, on the move or remotely.
Not only are we the top office fit out company in Dubai, we’re the number one office specialist in the world. Working with clients on the journey from inception to completion and beyond, we’re able to create workplaces that embody global brands – brands like International Workplace Group (IWG), which provides access to workspaces for global businesses and more than 2.5 million people around the world.
Our Agility team has worked with IWG on over 30 office fit outs in the UK alone, delivering further spaces in Switzerland, Germany, France, Malaysia and Singapore. We were delighted to hear IWG felt that working transparently, collaboratively, and having a huge amount of fun was the key to success, and about their confidence in the team and relationships we cultivated together.
Our people are integral to these types of success. Their experience and knowledge has helped develop relationships that stretch across many years and different projects, and we continue to invest in them to ensure we remain at the forefront of the industry.
We love creating thriving workplaces, whether it’s large, complex projects or smaller, more agile refits that help keep businesses competitive. Partnering with global blue chip organisations in the finance, tech and legal worlds, our office refurbishment projects have included adaptable working settings, video conference suites and refreshment hubs, such as catering areas or relaxed landscaped event spaces containing sunken fire pits and barbeques.
We take our role as business enablers seriously. Where possible, we maintain ‘business as usual’ for our clients –while working for global brand Nestle to design and refurb their Headquarters in Dubai, we were required to revamp a total space of nearly 7000sqm in a live environment in only 8 months. ISG were responsible for the move management of 500 staff, their furniture and belongings and this had to be completed with minimal impact to staff. We were delighted to be trusted with such responsibility. The enthusiasm we put into these big spaces mirrors the energy we put into designing smaller spaces for start-ups or public sector organisations. Whether it’s an office fit out for a brand looking to entice top talent or a landlord wanting to attract new tenants, our dynamic teams tap into individual need to help clients achieve their goals.
As the market-leader in office fit out, we are the go-to contractor for highly technical fit out requirements. Our work includes construction and upgrade of datacentres, laboratories, clean rooms and processing facilities, as well as renewal of critical infrastructure, such as boilers and chillers. We were thrilled when our global financial client stated that their view was that few projects in the Middle East are completed on time or budget. However, ISG Middle East successfully managed to cope with all requirements and completed the project within time and budget. Due to this, their perception and trust of ISG grew immensely.
In every building, refurbishment and design, we aim to reflect our commitment to a sustainable world. We are experts in energy efficient solutions, including solar devices, and circularity – or reusing valuable materials – keeps value in the material supply chain and reduces waste. It’s not legislation that compels us to do this, but a desire to improve working conditions for the better of people and the planet.